workspace /
Customer Service

Get Support

Our team is here to help you. All requests are handled securely and privately.

Your data stays 100% private

You remain the Data Controller. We never access workspace data without explicit, logged consent.

Bank-level encryption

TLS 1.2+ in transit and AES-256 at rest on SOC 2 Type II and ISO 27001 certified infrastructure.

We never share or sell your information

No data mining. No training of shared AI models. No third-party resale — ever.

Under 4 hours average response

Real responses from our team during AU / US / EU business hours.

All support conversations are stored securely and deleted after 90 days unless you ask us to keep them.