Customer Service
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Our team is here to help you. All requests are handled securely and privately.
Your data stays 100% private
You remain the Data Controller. We never access workspace data without explicit, logged consent.
Bank-level encryption
TLS 1.2+ in transit and AES-256 at rest on SOC 2 Type II and ISO 27001 certified infrastructure.
We never share or sell your information
No data mining. No training of shared AI models. No third-party resale — ever.
Under 4 hours average response
Real responses from our team during AU / US / EU business hours.
All support conversations are stored securely and deleted after 90 days unless you ask us to keep them.